Menu items do sell out. It’s best to order at least 3 days before the order pick-up date. You can order meals up to 2 weeks in advance. Your orders cannot be changed 2 days before the pick-up date.
- Login at orders.wealleattexas.com
- Click the “See Restaurants and Start Order” button
- Select your restaurant choice in the dropdown to begin ordering
- Click “Start Order”
- Select a time you’d like to pick-up your meal and click “Save Pick-up Time”
- Select a menu item from the dropdown* and add the quantity of this item (Do not leave your orders at 0. You will not receive any meals.)
- Click “Save”
- Continue steps 6 and 7 until you’ve ordered all your meals
- Click the “Checkout” button to finalize your order (If you miss this step, your order will not be received by the restaurant.)
- You will receive a QR code via email on your pickup date. Have it with you when you pick-up your meals.
*If there are no menu items listed or items missing, this option is SOLD OUT for that day. You may choose a different restaurant on the main ordering screen. Be sure to delete your order and start over.
You can only order meals from any Fort Bend County restaurant that is participating in the We All Eat Fort Bend County program. These restaurants will be listed on the wealleattexas.com/fortbendcounty website.
Yes. Meals must be ordered a minimum of 72 hours before pickup but may also be ordered up to 2 weeks in advance.
When you receive your program approval letter via email, you will be notified of how many family members in your household are eligible to receive meals. When you place your meal order, you will be limited to ordering only the number of meals your household is eligible to receive.
Each participating restaurant selects is own menu offerings. While some of the restaurants may offer one or more of these options, their availability is not guaranteed.
Each restaurant offers a limited number of meals per day. These meals are offered on a first-come, first-served basis. If the restaurant does not have any more meals available on your desired day, we recommend you try placing an order at the restaurant for another day or ordering from another restaurant.
Yes. You may log into your account and manage your meal orders at any time. However, you may not cancel meals you have already ordered within 72 hours of the scheduled pickup date, as the restaurant will have already made preparation to have the meals you ordered ready for you.
No. Your daily meal order cannot be split between multiple restaurants.
For example, if you are eligible to order 6 meals daily, you may not order 3 meals from Restaurant A and 3 meals from Restaurant B. An order for all 6 meals must be placed at the same time, on the same order, with the same restaurant.
Upon selecting meals from restaurants, the menu options will indicate whether the meal is: a) a hot ready-to-eat meal, b) a cold heat-and-serve meal, or c) a meal kit you can use to prepare the meal at home. Please pay careful attention to the type of meal you are selecting when you are placing your order.
The program is designed for you to order your meals, pick them up, and take them with you. However, some restaurants may allow individuals to pick up their meals and eat them in the restaurant. The decision to allow this is up to each individual restaurant. We recommend calling the restaurant in advance before you arrive to pick up your meal to confirm that they will allow you to eat your pick-up meal onsite.
At this time, the program does not offer delivery. In some instances, restaurants may make delivery available. If they choose to offer this as an option, this will be communicated to program participants via email.
Program participants who are unable to pick up their own meals may designate someone to pick up their meals for them.
Individuals who do not pick up their meals by 7:30 pm on their designated pickup day will have their account flagged on the first missed pickup. If the individual fails to pickup meals a second time, their account will be deactivated to prevent them from ordering any additional meals, and any existing meal orders they have already scheduled will be canceled.
Please contact customer service at email@example.com and we would be happy to assist you.